Is the television show Undercover Boss (CBS) effective in helping the CEO of a company know whats going on?

Question

On CBS, they have a new television show called Undercover Boss where the President/CEO of a major corporation goes undercover in their own company to actually see what goes on behind the scenes of their company. So far, the President/CEO of Waste Management. 7-11, White Castle and Hooters were undercover in their business to see what went right and wrong in their companies so that they can make necessary changes so that their companies can be more effective.

Do you believe the television show Undercover Boss on CBS is effective to show the President/CEO of a company know whats going on in their company? Why or why not?
Also, which companies would you like to see on the show Undercover Boss.

You can learn more about Undercover Boss at http://www.cbs.com/primetime/undercover_boss.

I believe the show Undercover Boss is an effective television show because it informs the executive of a company on what goes on in the business they operate since many bosses do not know what goes on behind the scenes.
The President/CEO I would like to see on Undercover Boss in the President/CEO of Wal-Mart since many Wal-Mart employees complain about working at Wal-Mart and this company has become the laughing stock of the media in the past.

Answer 1

Yes, I think it is effective when the Boss goes "undercover". Too often the Boss is so far removed from the employee doing the job that the Boss really doesn't have a good perspective of what it's like to be at the bottom of the Organization Chart.



I was surprised to see a rerun of the show so early in the Season. Maybe CBS needs to go undercover in their own Organization.

Answer 2

I'm not so sure it's that effective. It seems more like a day in the life of the employee. Now if the CEO had to do it for a month and somehow live off of the same wage that the employee gets; that would be an effective learning experience. But they get to go home to their nice homes and put the day behind them. A small experience only gives them a glimpse into what their employees go through, not how they live with being their employee. It's entertaining to see the big boss do the grunt jobs, but I think the motivation behind it is not to get a better understanding but to get their companies some good publicity.

Answer 3

Yes, then they'll know who to fire for griping too much about the company management. They don't give a cr@p what the average Joe has to go through. They KNOW what the average Joe has to go through. THEY'RE THE ONES PUTTING THE AVERAGE JOE THROUGH IT. And the saddest part is, NONE of the workers RECOGNIZE THE CEO of their own company. That says it all.